Revised 05/14/2025
This agreement is between âCustomerâ and
High Mountain Exteriors DBA KR Siding & Gutter âContractorâ.
Effective upon approval of quote
All prices are valid for 30 days from the date of the quote and are subject to change thereafter.
If a deposit is required for quote approval, it is non-refundable unless otherwise agreed in writing prior to payment.
Payment is due upon receipt of all invoices. The Contractor does not offer credit terms.
Unless otherwise agreed in writing prior to the start of work, the Customer authorizes K.R. Siding & Gutter (âContractorâ) to automatically charge the card on file for all invoice amounts, including deposits, completed work, and progress payments.
The Customer has the right to opt out of automatic payments by submitting a written request:
Before the start of the project, to establish a preferred alternative payment method (e.g., ACH, check, or other approved method); or
At any time during the project, with the understanding that all outstanding and future invoices remain due upon receipt, and the Customer is responsible for immediate manual payment.
If a payment fails or is not received, a finance charge of $50 per month or 2% per month (24% annual), whichever is greater, will be applied to any balance more than 5 days overdue.
The Customer is responsible for all costs associated with liens, collections, reasonable attorneyâs fees, and any applicable interest charges as outlined above in the event of nonpayment.
Projects exceeding $5,000, or those requiring multiple days, weeks, or months, are subject to progress invoices.
Progress invoices will reflect completed portions of the work and are due upon receipt.
If payment for a progress invoice is not received within 3 business days, the Contractor reserves the right to pause or pull off the project until payment is made.
In the event of such a delay, the Customer will be charged a $250 per day fee for each workday missed due to nonpayment of progress invoices.
If the Customer cancels a job before work begins, a cancellation fee of 50% of the contract amount will apply unless written notice is provided within 3 business days of quote approval.
However, if the project includes special-ordered materials or items requiring nonstandard procurement, the Customer will be charged for the full cost of those materials and any applicable restocking or return fees, regardless of the cancellation timing.
Collected deposits will not be applied toward these material or restocking costs and are treated separately.
Acceptable methods of cancellation include text, email, or postal mail. Verbal or voicemail cancellations are not acceptable methods and will not be honored by the contractor.
Once work has started:
The full contract amount is due, even if the Customer cancels.
No changes to the contract, scope of work, materials, or pricing will be permitted unless by written change order.
Contractor reserves the right to correct installation issues at no additional cost before any contract termination is considered.
Any verbal, sms, or emailed agreements will not be honored by the Contractor unless via the change order policy.
Any additional costs that arise due to agreements between the Customer and the Contractor's installation technician(s) onsite, without the contractors knowledge, will be charged to the Customer. The Contractor is not responsible for additional costs associated between the Customer and onsite technician(s). The Customer acknowledges that the onsite technician(s) do not have the authority to make changes to the scope of work.
If the Customer requests changes to the original contract before installation starts, the Contractor will issue a written change order, reflecting any updated pricing or scope via electronic signature.
The Customer may choose to accept or reject the revised change order price, but is not obligated to use the Contractor for the new work.
If the change order is rejected, the Customer is not obligated to use the Contractor for the additional or revised work and may choose to complete the changes themselves or hire another contractor.
However, if the Customerâs actions cause delays to the Contractorâs original work schedule, the Customer may be subject to a $250 per day fee for each workday missed due to the interference.
It is the Customerâs responsibility to communicate with the Contractor in advance to confirm whether this fee will be waived. Waivers must be documented in writing.
Regardless of acceptance or rejection of the revised price, the Customer remains responsible for the full original contract amount unless a new agreement is signed.
The Contractor provides a limited installation warranty for workmanship. Full warranty terms, including coverage details, exclusions, and time-sensitive information, are available for review and download at www.krsiding.com. Customer agrees to read, understand, and comply with all warranty terms. No other labor or installation warranties, express or implied, are provided beyond those outlined in the Contractorâs officially published warranty terms.
Product warranties are provided solely by manufacturers; Contractorâs warranty does not alter or extend these warranties.
Filing warranty claims with the manufacturer is the responsibility of the Customer. Contractor may assist, and will provide receipts, but is not obligated to file claims for the Customer.
All installations follow Contractorâs procedures and standards as outlined during the estimating process and in accordance with material manufacture installation practices. Alterations to the manufactures installations method may be needed depending on the project, as the manufactures instructions do not include all installation scenarios.
Requests for specific methods must be approved by Contractor.
Contractor may use independent contractors (Tier contractors) and is not obligated to disclose whether workers are W-2 employees or subcontractors. Requests for specific worker classifications are subject to Contractorâs discretion.
Requests for specific worker classifications are subject to Contractorâs discretion
Demolition of existing materials may require removal of exterior items, fixtures, and disposable components, including but not limited to: light fixtures, electrical plugs, AC disconnect panels, AC line sets, internet cables, satellite cables, phone lines, decorative ornaments, garden hose mounts, house numbers, satellite dishes, internet antennas, and similar attachments.
Contractor will remove such items from exterior surfaces as necessary to complete the work outlined in the signed agreement.
Contractor is not responsible for the reinstallation of any removed items, except for components directly related to the scope of work such as siding, soffit, fascia, gutters, leaf screens, or paint as specified in the agreement and any accepted change orders. Customer may request reattachment of removed items; however, Contractor is under no obligation to comply with such requests.
At no time will the Contractor reinstall or reconnect any electrical, HVAC, or plumbing components, as such work falls outside the scope of Contractorâs licensing and insurance coverage. Customers may request referrals to qualified subcontractors for electrical, HVAC, or plumbing work, with the understanding that such services are not included in the agreement unless explicitly stated.
Standard pricing does not include lifts or additional scaffolding for projects above two stories.
Projects requiring lifts or additional scaffolding set upâdetermined at installationâwill incur additional charges payable by the Customer.
If the Customer must be present during installation, this must be communicated in writing before the scheduled start.
With the accepted quote, the Customer authorizes Contractor to access the property and complete the work as agreed.
Contractor is a fully licensed and insured Utah General Contractor.
Customers may request proof of insurance through the Subcontractor Documents section of www.krsiding.com.
It is the Customerâs responsibility to determine whether city or county permits are required for the project and to obtain them. Contractor is not liable for any fines or issues resulting from unpermitted work.
In the event of property damage caused by the Contractor during installation or related activities, such damage will be covered under the Contractorâs insurance policy.
The Customer agrees to file a claim directly with the Contractorâs insurance provider and to fully participate in the claims process.
Under no circumstances may the Customer withhold payment or deduct costs from the contract amount due to property damage. All invoiced amounts must be paid in full, regardless of pending or ongoing insurance claims.
Do not schedule time off work for your installation. The technician(s) assigned to the installation project may have multiple projects to complete the same day. Project installations can sometimes take longer than expected, as there is not exact time it takes to complete an installation.
Multiple uncontrollable factors (weather, materials, installer availability, equipment failure, etc) may delay the job.
Contractor is not responsible for lost wages or missed appointments due to delays.
If any installer tests positive for COVID-19, affected projects will be rescheduled for at least 2 weeks.
Projects will not be reassigned to other crews.
The standard cancellation policy remains in effect.
Acceptable forms: Credit/debit cards, ACH, bank checks, bank transfers, or cash.
Unacceptable forms: Livestock, vehicles, furniture, spouses, or children.
Invoices paid by card are subject to a 3% convenience fee, except for deposit payments. Contractor may waive this fee at its discretion. If the received invoice has a link to pay by credit card, the Contractor has waved any applicable fees associated.
No fees for ACH, checks, or cash payments.
All leftover materials remain the property of Contractor unless stated otherwise.
Projects are priced as fixed bids unless specifically identified as cost-plus.
Any surplus materials retained by the Customer will be billed accordingly.
For installation of leaf screens or gutter guards, the Customer confirms they have reviewed the âMaintaining Your Gutter Guardsâ guide available on our website.
Contractor may update these Terms of Service without notice.
In-progress projects follow the terms active at the start date of the project. It is the Customer's responsibility to print or download the current terms at the start of project. The Contractor is not responsible to keep on hand or make available previous versions of the Terms of Service Agreement for past, current, or future Customers. Failure on the Customer's part to provide proof will make the current published terms binding.
Completed or future projects are subject to the new terms immediately.
By accepting and signing the quote, the Customer agrees to these Terms of Service and certifies that they have the legal authority to authorize work on the property listed in the quote. Furthermore, the Customer acknowledges that they fully understand the scope of work, materials, and services being purchased as outlined in the accepted quote.